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| 36729815 | Coworker Reports about Unprofessional Behavior in Plastic Surgery. | Plast Reconstr Surg | 2023 |
| 36510747 | Teaching the Skill of Shared Decision Making Utilizing a Novel Online Module: A Pilot Randomized Controlled Study. | Hosp Pediatr | 2023 |
| 36208891 | Patient Complaints in Orthopedic Surgery: An Analysis Utilizing a Large National Database. | Orthop Clin North Am | 2022 |
| 29547475 | Qualitative Content Analysis of Coworkers' Safety Reports of Unprofessional Behavior by Physicians and Advanced Practice Professionals. | J Patient Saf | 2021 |
| 33724453 | Unsolicited patient complaints among radiation, medical, and surgical oncologists. | Cancer | 2021 |
| 32736349 | Do neurosurgeons receive more patient complaints than other physicians? Describing who is most at risk and how we can improve. | J Neurosurg | 2020 |
| 30642235 | Unsolicited Patient Complaints among Otolaryngologists. | Otolaryngol Head Neck Surg | 2019 |
| 31215973 | Association of Coworker Reports About Unprofessional Behavior by Surgeons With Surgical Complications in Their Patients. | JAMA Surg | 2019 |
| 29192303 | Association Between Ophthalmologist Age and Unsolicited Patient Complaints. | JAMA Ophthalmol | 2018 |
| 30146001 | Unsolicited Patient Complaints Identify Physicians with Evidence of Neurocognitive Disorders. | Am J Geriatr Psychiatry | 2018 |
| 28199477 | Use of Unsolicited Patient Observations to Identify Surgeons With Increased Risk for Postoperative Complications. | JAMA Surg | 2017 |
| 37300151 | Academic Urological Surgeons have Greater Exposure to Risk Management Activity than Community Urological Surgeons: An Empirical Analysis of Patient Complaint Data. | Urol Pract | 2017 |
| 25916627 | Patient Complaints and Adverse Surgical Outcomes. | Am J Med Qual | 2016 |
| 26589549 | Unsolicited Patient Complaints in Ophthalmology: An Empirical Analysis from a Large National Database. | Ophthalmology | 2016 |
| 27025575 | Using Coworker Observations to Promote Accountability for Disrespectful and Unsafe Behaviors by Physicians and Advanced Practice Professionals. | Jt Comm J Qual Patient Saf | 2016 |
| 25785388 | Stuck in a moment: an ex ante analysis of patient complaints in plastic surgery, used to predict malpractice risk profiles, from a large cohort of physicians in the patient advocacy reporting system. | Ann Plast Surg | 2015 |
| 24864523 | Programs for promoting professionalism: questions to guide next steps. | Jt Comm J Qual Patient Saf | 2014 |
| 23385054 | An analysis of risk factors for patient complaints about ambulatory anesthesiology care. | Anesth Analg | 2013 |
| 24195197 | An intervention model that promotes accountability: peer messengers and patient/family complaints. | Jt Comm J Qual Patient Saf | 2013 |
| 22013817 | Professionals promoting professionalism. | Jt Comm J Qual Patient Saf | 2011 |
| 20303531 | Medical malpractice claims risk in urology: an empirical analysis of patient complaint data. | J Urol | 2010 |
| 21226384 | Best practices for basic and advanced skills in health care service recovery: a case study of a re-admitted patient. | Jt Comm J Qual Patient Saf | 2010 |
| 20838125 | All trauma surgeons are not created equal: asymmetric distribution of malpractice claims risk. | J Trauma | 2010 |
| 17495684 | Disparities in smoking: data from the Nashville REACH 2010 project. | J Ambul Care Manage | 2007 |
| 18472985 | Using risk management files to identify and address causative factors associated with adverse events in pediatrics. | Ther Clin Risk Manag | 2007 |
| 17971689 | A complementary approach to promoting professionalism: identifying, measuring, and addressing unprofessional behaviors. | Acad Med | 2007 |
| 17909326 | The effect of problem-solving training on the counseling skills of telephonic nurse care managers. | J Nurses Staff Dev | 2007 |
| 18085578 | A conceptual model for using action inquiry technologies to address disparities in depression. | J Contin Educ Health Prof | 2007 |
| 17713305 | Patient complaints and malpractice risk in a regional healthcare center. | South Med J | 2007 |
| 16552323 | Development and evaluation of a bible college-based course on faith and health. | J Ambul Care Manage | 2006 |
| 17849659 | Research participant safety and systems factors in general clinical research centers. | IRB | 2006 |
| 17036433 | General clinical research center staff nurse perceptions and behaviors regarding informed consent: results of a national survey. | IRB | 2006 |
| 17054790 | A randomized controlled trial to prevent glycemic relapse in longitudinal diabetes care: study protocol (NCT00362193). | Implement Sci | 2006 |
| 16456204 | Relationship between patient complaints and surgical complications. | Qual Saf Health Care | 2006 |
| 15863541 | Cause and effect analysis of closed claims in obstetrics and gynecology. | Obstet Gynecol | 2005 |
| 14729296 | Diabetes patient education: a meta-analysis and meta-regression. | Patient Educ Couns | 2004 |
| 15682770 | Exploring ethnic disparities in diabetes, diabetes care, and lifestyle behaviors: the Nashville REACH 2010 community baseline survey. | Ethn Dis | 2004 |
| 15778147 | A pilot study of CME on risk management in long-term care. | Gerontol Geriatr Educ | 2004 |
| 15466145 | Cause-and-effect analysis of risk management files to assess patient care in the emergency department. | Acad Emerg Med | 2004 |
| 12796581 | Surgical adverse events, risk management, and malpractice outcome: morbidity and mortality review is not enough. | Ann Surg | 2003 |
| 14520147 | Compliance barriers in glaucoma: a systematic classification. | J Glaucoma | 2003 |
| 12769197 | Impact of medical student research in the development of physician-scientists. | J Investig Med | 2003 |
| 11874955 | Diabetes TV news coverage lags behind. | Diabetes Care | 2002 |
| 12807558 | Physician behavior changes following CME on the prospective payment system in long-term care: a pilot study. | J Am Med Dir Assoc | 2002 |
| 12099125 | Improving the skills of health professionals in engaging patients in diabetes-related problem solving. | J Contin Educ Health Prof | 2002 |
| 12052124 | Patient complaints and malpractice risk. | JAMA | 2002 |
| 11289461 | Diabetes education research. | Diabetes Care | 2001 |
| 11369145 | A taxonomy for diabetes educational interventions. | Patient Educ Couns | 2001 |
| 11317092 | Educational program for nursing home physicians and staff to reduce use of non-steroidal anti-inflammatory drugs among nursing home residents: a randomized controlled trial. | Med Care | 2001 |
| 11317091 | Educational program for physicians to reduce use of non-steroidal anti-inflammatory drugs among community-dwelling elderly persons: a randomized controlled trial. | Med Care | 2001 |